Frequently Asked Questions
How do I track the progress of a ticket?
Last Updated 4 years ago
Tracking the progress of a ticket is easy, just go to http://rainmasterhelp.supportsystem.com/ and press the blue "Check Ticket Status" button. You will be asked your email address and the original ticket number. From there, you will be able to see how your ticket is progressing and even add comments and follow-up questions.